Safe, simple e-hailing across Gauteng
Set a point and we'll close the loop. See your fare before you book, watch your driver arrive on the map, and pay with cash, card or wallet.
- Fare shown upfront
- Checked drivers
- Cash welcome
- No app download
- 6-digitsign-in with just your phone number
- 3 waysto pay: cash, card or wallet
- 24 hoursto review new driver applications
- 100%of tips go to your driver
From pickup to drop-off in four steps.
Sign in with your phone number and a 6-digit code. No card needed to get started.
- 1
Set your pickup
We find your location automatically. Tap the pickup field to change it any time.
- 2
Choose where you're going
Type a destination, add a stop if you need one, and see your fare before you book. Or schedule it for later.
- 3
Your driver comes to you
We match you with the nearest driver. Follow them live on the map and chat to coordinate pickup.
- 4
Pay, tip and rate
Pay the amount shown, by cash, card or wallet. Then rate your trip and tip if you like.
Built around the people in the car.
We sweat the details so riders feel safe and drivers feel valued. Here's what that means for you.
Be on time for the big moments
Early flight, interview or wedding? Sort out your ride ahead of time and we'll take care of the rest.
Fair prices, even on busy days
When everyone wants a ride at once, we work hard to keep your fare down, not push it up.
You're never riding alone
Our team looks out for every trip and steps in fast if something doesn't look right.
Your people, kept in the loop
Let family and friends follow your trip live, from their phone, with no app needed.
Plans change. Your trip can too.
Need to stop somewhere else or get out early? Sort it out in the app so everyone's on the same page.
A driver you're comfortable with
Women riders can ask to be matched with women drivers first when they're nearby.
Thank your driver properly
Tip after the trip if you'd like to. Every rand of your tip goes to your driver.
Help when you need it
A receipt for every trip, and a real team to sort out problems or lost items.
More riders, less waiting
We help you find where riders are, so more of your time online is paid time.
Earn on the way home
The last drive of the day doesn't have to be an empty one.
Your hours, your rules
Drive full-time, part-time or just on weekends. Fit Loop around your life, not the other way round.
Your time and fuel count
We know the drive to a rider costs you. We take that into account.
Rewards for showing up
Bonuses on top of your trip earnings, and levels that grow with you from Bronze to Gold.
Cash, without the hassle
Take cash trips without driving to drop off cash every day. Your balance is handled for you.
Paid fast
See your payout on every trip and cash out in about 2 hours. Tips are 100% yours.
Safer on the road
Riders are checked too, and you choose whether to take cash trips.
One app. All of Gauteng.
From Soshanguve to Sebokeng, and from Krugersdorp to Springs, Loop closes the loop across the whole province. Ride within your city, or all the way across Gauteng.
Also Soweto, Sandton, Midrand, Tembisa, Kempton Park, Mamelodi, Kagiso, Vanderbijlpark, Heidelberg and everywhere in between.
Pick the ride that fits your group.
Solo
The everyday ride: just you, from your point to theirs. Pay with cash, card or wallet.
Small group
Heading out with friends or family? Ride together and split it however you like.
Full vehicle
The whole car for a full crew, or for a trip to the airport with bags.
Group rides need a quick account check first: a selfie and your ID. It takes about a minute. You can also book a ride for someone else.
You know who's coming, and so do the people you trust.
Every driver is checked before they can go online. On every trip, help is a tap away, and our team looks out for you from pickup to drop-off.
SOS alerts the Loop support team with your trip and location. It isn't a replacement for emergency services. In an emergency, call 10111 or 112.
Checked drivers
ID, selfie, driver's licence, licence disc and a background check before going live.
We ride with you
If something on your trip doesn't look right, we check in with you.
Share your trip
Send a live tracking link on WhatsApp. No app needed to follow along.
SOS in the app
One tap logs an incident and notifies our support team with your trip details and location.
Women driver preference
Choose to be offered women drivers first when they're nearby.
Rated both ways
Riders rate drivers and drivers rate riders, so good manners count on both sides.
Chat & quiet rides
Message your driver in-app, or ask for a quiet ride and they'll know you'd rather not talk.
Flag unsafe areas
Report a spot that doesn't feel safe. Our team reviews every flag.
The price you see is the price you pay.
Your fare is calculated from the actual route before you book: distance, time and any stops. No guessing at the end.
Cash
Pay your driver the amount shown when the trip ends. No card needed.
Card
Save a card once and pay in the app. If a payment doesn't go through, your booking is cancelled and nothing is held.
Wallet
Top up and ride. Your wallet balance is applied first, so it lowers what you pay by card or cash.
- Promo & referral codes
- Savings when it's busy
- Refunds back to your wallet
- Card payments secured by Peach Payments
Earn on your schedule, with less waiting.
One account, two roles. Ride when you need to, drive when you want to. We help you spend more time earning and less time waiting.
- Quick application. Four simple steps, under five minutes. We review your documents within 24 hours.
- Clear earnings. See your net payout on every trip, with no hidden deductions. Tips are 100% yours.
- Fast cash-outs. Request a payout and funds arrive within 2 hours.
- Less empty driving. We help you find riders and make the drive home pay.
- Cash without the hassle. Take cash trips without daily cash drop-offs.
- Grow as you go. Bonuses, Bronze to Silver to Gold levels, and your own referral code.
Guides for riders and drivers.
UberX has ended in South Africa. What can Gauteng riders use now?
UberX stopped in South Africa on 1 September 2026. Here is a plain guide to the e-hailing options left in Gauteng, from Joburg to Pretoria, and what to look for in a ride app.
Read the guide →12 e-hailing safety tips every South African rider should know
Simple e-hailing safety tips for South Africa: check the car and driver, share your trip, never take offline rides, and know what to do if something feels wrong.
Read the guide →How to become an e-hailing driver in South Africa (2026 guide)
A step-by-step guide to becoming an e-hailing driver in South Africa: what you need, what the law asks for, what it costs, and how to sign up with Loop.
Read the guide →Good to know
Where can I ride with Loop?
Anywhere in Gauteng. That includes Johannesburg and Soweto, Pretoria and Centurion, Midrand, Ekurhuleni and the East Rand, the West Rand and the Vaal. See every area we cover.
Is Loop an alternative to Uber and Bolt?
Yes. Loop is a South African e-hailing app built for Gauteng. You see your fare before you book, every driver is checked, and you can pay with cash, card or wallet. Compare your options.
Do I need to download anything?
No. Loop opens in your phone's browser. Add it to your home screen and it works like any other app, including trip notifications.
How do I sign up?
Enter your phone number and the 6-digit code we send you. That's it. You can add a card, top up a wallet or simply pay cash.
How is my fare worked out?
We calculate it from the real driving route: a base fare plus distance and time, and a small fee for any extra stops. You see the total before you book. Read more about fares.
Can I book a ride for later?
Yes. You can book ahead for a set date and time, and we take care of the rest. Great for early flights and big days.
How can I pay less for my ride?
Avoid peak times when you can, ride together on a group trip, use promo and referral codes, and keep an eye out for savings in the app when drivers are in demand. More ways to save.
Can I pay cash?
Yes. Choose cash when you book and pay the amount shown at the end of the trip. Wallet money is used first, so you pay less in cash. How cash works.
What if no driver is nearby?
We keep searching and widen the net for you. If a driver still can't be found, you're told straight away and any prepaid amount is returned to your wallet.
Is there a cancellation fee?
It depends on how far the trip has progressed when you cancel. Any fee is shown upfront, and only money you actually paid is refunded.
How do I become a driver?
Tap "Become a Driver" in the app, add your personal and vehicle details, and upload your ID, selfie, driver's licence and licence disc. Our team reviews applications within 24 hours. Everything about driving with Loop.
How do I contact Loop?
Email us at hello@getloop.co.za or use our contact page. For help with a trip, use Support in the app.
Questions? A real person will reply.
Riders, drivers, partners and media: we'd love to hear from you.
- hello@getloop.co.zaEmail us any time
- Help with a tripUse Support in the app
- All of GautengFrom Soshanguve to Sebokeng
Get in the loop.
Your next ride is a few taps away. Set your point and we'll take it from there.